At Sutor Noksha, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, create an account, place an order, contact us, or otherwise use our services.
By using the Sutor Noksha website, you acknowledge the practices described in this Privacy Policy.
Depending on how you use our website, we may collect information such as:
When you place an order, create an account, contact us, or use certain website features, you may provide:
We only request information that is reasonably necessary to provide our services.
When you make a payment, payment information may be processed by our selected payment service providers.
Depending on the payment method, we may receive information necessary to confirm and manage your transaction, but we generally do not store complete payment card details on our own systems.
Payment providers may process your information according to their own privacy policies and security practices.
When you visit our website, certain technical information may be collected automatically, such as:
This information may be collected through standard website technologies, cookies, analytics tools, and similar technologies.
We may use collected information to:
We will not use your personal information for purposes that are materially different from those described in this policy without appropriate notice or, where required, your consent.
If you choose to receive promotional communications from us, we may send information about:
You may opt out of promotional communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting our support team.
You may still receive essential service communications relating to orders, payments, deliveries, returns, or account activity.
Sutor Noksha may use cookies and similar technologies to help operate and improve our website.
Cookies may be used for purposes such as:
Some cookies may be provided by third-party services used on our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
We may share necessary information with trusted third parties when required to operate our business and provide our services.
These may include:
We may provide necessary customer and delivery information to courier or logistics providers so that orders can be delivered.
Payment-related information may be processed by third-party payment service providers to authorize and complete transactions.
We may use third-party providers for services such as:
These providers may process information on our behalf and are expected to use it only for the services they provide.
We may disclose information where reasonably necessary to:
We do not sell your personal information as a commercial product.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.
For this reason, while we work to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.
Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.
If you visit a third-party website through one of these links, that website’s own privacy policy and terms will apply.
Sutor Noksha is not responsible for the privacy practices or content of third-party websites that we do not control.
Our website is intended for general customers and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us improperly, please contact our support team so that we can review and take appropriate action.
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
Some requests may be subject to legal, contractual, security, or operational limitations.
To make a privacy-related request, please contact our support team through the official Sutor Noksha support email.
You are responsible for providing accurate and up-to-date information when creating an account, placing an order, or communicating with us.
If any information you provide changes, please contact us or update your account information where the website provides that functionality.
Some third-party service providers used by Sutor Noksha may process information through systems or locations outside Bangladesh.
Where this occurs, we will take reasonable steps to ensure that information is handled appropriately and in accordance with applicable requirements.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, services, or applicable requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
